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Your Questions, Answered

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  • All BearwithMe Club sticker orders are sent via standard untracked mail. This helps keep shipping costs affordable for everyone.

    Estimated delivery times:

    New Zealand: 1-2

    Australia: 1–3 weeks

    International: 2–6 weeks

  • At the moment, all sticker orders are sent via standard untracked mail to keep shipping costs low. Tracking isn't currently available. Thank you :)

  • Yes! BearwithMe Club ships worldwide. Delivery times vary depending on your country's postal service and customs processing.

  • If your order hasn't been dispatched yet, please contact me as soon as possible and I'll do my best to update your address.

  • If your order arrives damaged, please contact me within 7 days of receiving it and include photos of the items. I'll work with you to find the best solution.

  • Because each order is carefully packaged and many products are handmade, I don't accept returns or exchanges for change of mind. However, if there's an issue with your order, please reach out and I'll be happy to help.

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